Wednesday, January 18, 2006

Wipro Chairman's Azim Premji speech at Rotary Club of Bombay



President, Distinguished Guests, Rotarians and friends : I am very happy to be with you today. The Rotary Club of Bombay has made immense contribution to many social causes and has contributed to the success of many individuals and organizations. Success shared is success multiplied. For a long time in our country, possibly due to our Fabian socialist stance in politics, it was believed that becoming successful was something one had to apologise for or at least pay enormous taxes for. Profits were confused with "profiteering", which by definition was something bad. Luckily, this has changed over time. People have begun to view that profits are future investments. There is no way one can distribute wealth without generating it in the first place. Success is a pre-requisite for helping others to be successful. The topic I have decided to speak on today is on how to build successful organizations and successful people. I have borrowed the thoughts for this from own experience with Wipro.
When I joined Wipro, a little over three and a half decades back, it was a very small company. We had one manufacturing plant where we made vanaspati and operated from Amalner, a small town in Jalgaon district. At that time, I had no idea that we will one day grow to be a large organization operating across so many continents. All I knew and wanted to build was great organization, an organization that would be respected for its strong Values. We had a small team of people who believed in this. We were able to attract other people from larger and better-known organizations to join us in our endeavour. Together, this team was able to take Wipro to new heights of success. Many times, I am asked what was it that we did differently that helped in our journey. I have made a sincere attempt to identify and list some of the factors that contributed to our success. I do hope that these will be useful to you.
First, all success begins in the mind. What the mind can conceive, it can achieve. I remember the intensity of our desire to achieve right from the beginning. After we became large enough, we had visioning exercises that codified our dreams in a much more systematic manner. But dreams come first, not vision statements. It is only when the vision statement is crafted from the dreams of many employees does it have the combined energy and enthusiasm of the organization. That is because vision deals with the "possibility" of achieving, which can be significantly more than the "probability of what seems to be achievable", or what seems to be rational. Vision or dreams create an internal stretch that pushes everyone to give their best. In a way, it is a positive self-fulfilling prophesy. When you expect to succeed from the bottom of your heart, you invariably do.
Second, one needs to have clear goals, milestones and strategies. These help to de-risk the dreams and also make them more executable. At Wipro, apart from the visioning exercise we do every five years, we have a comprehensive planning process every year. The plans ensure that there is complete alignment between organizational goals and individual performance measures. While visions are very exciting, down-to-earth measures are extremely important to make them realizable. Landing on the moon was a great vision, but without all the satellite tracking devices that monitored the trajectory of the rocket so closely, who knows where Neil Armstrong would have landed! To my mind, success comes out of monitoring because what cannot be measured cannot be managed. This, of course, does not mean breathing down people's neck or following up too closely that the entire enthusiasm is stifled. When you plan a sapling, make sure that you water it everyday. But do not take it out every day to see how much the root has grown. The plant itself will die.
Third, one needs to put in the requisite efforts. The changes that have swept over business have been so encompassing and so fundamental, that everyone's job is completely stretched. I have seen that happening with my own time requirements. Working hard is no longer a choice or a trade-off against working smart. The truth is that the working day has expanded. In my own experience, many strategies have failed, not so much for any intrinsic weakness in the strategy as much as in the last mile drop out, for want of that little extra bit of effort. I came across this interesting story some time back.
A priest was driving when he saw a very beautiful farm. He stopped the car to admire the great crop. A farmer was driving past in his tractor. Seeing the priest, he came to a halt beside him. The priest said, " God has blessed you with this farm. You must be grateful for it." The farmer replied, "Yes, I am. But you should have seen this farm when God had it all to himself!" Hard work is the most effective agent for transforming a potential for success into success.
Fourth, we must create an organization pride for performance. Organizations and individuals who perform must have that special place in the minds of the management. It is no use just praising or recognizing top performers. They must be constantly challenged to use their potential and rewarded accordingly. The 80:20 rule applies everywhere. It is important that we must not lose our best people. By best people, I mean not only those with superior intelligence or smarts, but also those who are willing to contribute to others. In the world of today, no individual can succeed as an island. Ability to work as part of a team is very important for success. Sometimes, I am confronted with this paradigm. How does one build star performers and at the same ensure that too much focus on them does not come in the way of teamwork? It does appear to be a paradox but then leadership is about managing such paradoxes. We must inculcate team spirit and at the same time not be afraid of openly acknowledging the stars.
Fifth, create a passion for excellence. Excellence is about a big win but doing every little thing as well as it can be done. We were the first organization In India to take up the Sigma approach, which has shown us tangible benefits over the last few years. Similarly, external certifications like the SEI or PCMM follow which follow very rigorous processes for assessment have brought us real benefits. While success comes from doing right things correctly, true satisfaction comes from doing them with excellence. And that is why excellence needs more than processes. It needs a passion, which helps people to face all the obstacles in the way. When excellence becomes a passion, it is no longer restricted to the Quality function. It becomes an organizational way of life.
Sixth, one must realize the difference between effort put in and the Value that it offers to the Customer. All efforts do not lead to proportionate Value for the Customer. This means that anything we do must have the Customer in mind and we should keep asking ourselves how would this activity help the Customer. Otherwise, it is possible to get sucked into an activity trap where every one is busy and yet nothing major seems to be getting accomplished.
The shopkeeper, whose shop was on the side of a busy road, was amazed by the energy of a dog. The dog would be at the back of the shop. Every time a car passed by, the dog would jump up and race after the car barking loudly. One day, the shopkeeper's friend came to the shop and also saw the same thing. "I keep wondering," said the shopkeeper to his friend. "Whether the dog will catch up with the car?" asked the friend. 'No, " replied the shopkeeper, " but what the dog will do if it does catch up with the car." Activities by themselves do not lead to success. In fact, eliminating unnecessary activities can make people more focused on the goal. Prioritising effort is a very important discipline for success.
Seventh, success comes through continuous learning. This is required most during success. Success can make us feel complacent. Even more dangerous it can blind us to our own faults and also lead us to reject better and newer ideas. In Wipro, we insist that people at every role go through certain mandatory training programs. We look upon education and learning as strategic investments and not discretionary expenses. That is why in the recent downturn we did more and not less training. Apart from training, a good knowledge management can help us tremendously in capturing the real experiences online and make it available to the right people at the right time. With advancements in Information Technology, it has become easier to build and refresh a sophisticated knowledge management system easily.
Lastly, it is not only important to achieve success but to sustain it. This is possible only when success has been built on Values. We have been hearing recently about a number of financial scams among large corporations. More than the financial loss, it is the loss of credibility that is hurting organizations lot more. Success with integrity lasts longer. It makes success more worthwhile. It also helps people sleep better at nights.
Let me end my talk with this story, which I like very much: A woman came out of her house and saw three old men with long white beards sitting in her front yard. She did not recognize them. She said "I don't think I know you, but you must be hungry. Please come in and have something to eat." "Is the man of the house home?", they asked. "No", she replied. He's out." Then we cannot come in", they replied. In the evening when her husband came home, he told him what had happened. "Go tell them I am home and invite them in!" The woman went out and invited the men in" "We do not go into a House together," they replied. "Why is that?" she asked.
One of the old men explained: "His name is Wealth," he said pointing to one of his friends, and said pointing to another one, "He is Success, and I am Truth." Then he added, "Now go in and discuss with your husband which one of us you want in your home." The woman went in and told her husband what was said. Her husband was overjoyed. "How nice!!", he said. "Since that is the case, let us invite Wealth. Let him come and fill our home with wealth!" His wife disagreed. "My dear, why don't we invite Success?" Their daughter-in-law was listening from the other corner of the house. She jumped in with her own suggestion: "Would it not be better to invite Truth? We want to instill Truth in all our children. "Let us heed our daughter-in-law's advice," said the husband to his wife. "Go out and invite Truth to be our guest." The woman went out and asked the 3 old men, "Which one of you is Truth? Please come in and be our guest."
Truth got up and started walking toward the house. The other two also got up and followed him. Surprised, the lady asked Wealth and Success: "I only invited Truth, why are you all coming in?" The old men replied together: "If you had invited Wealth or Success, the other two of us would've stayed out, but since you invited Truth, we go with him. Wherever there is Truth, there is also Wealth and Success!!!!!!"

ADDRESS BY AZIM PREMJI, ON "CONTINUOUS TRANSFORMATION"


ADDRESS BY AZIM PREMJI, CHAIRMAN, WIPRO AT THE ANNUAL CONVOCATION 2004 OF THE INDIAN INSTITUTE OF MANAGEMENT AT KOLKATA AT 2-15 PM ON APRIL 3, 2004 ON "CONTINUOUS TRANSFORMATION".


Distinguished Director and faculty of IIM- Kolkata, Guests, and my young friends
I am very happy to be with you this afternoon. Indian Institute of Management - Calcutta is one the earliest management colleges of higher learning to be set up in the country. The pioneering spirit continues even after IIM-C has transformed itself into a world class institution. In your two years here, you must have experienced the enormous change in your own understanding of business and management. Graduation is not the end but the beginning of learning and change. I have found that people who succeed most in their careers are those who can constantly transform themselves. Transformation is not so much a process, as a deep seated desire to change ourselves and our environment. Based on my own experience, I would like to share with you my thoughts on how to make continuous transformation possible. I hope you find them useful.
First, you have got to have a dream. Dreams are very powerful internal motivators. Great achievements are created twice – First in the mind and then in a concrete form. The most exhilarating part of being young is the ability to dream. As one grows, one may realize that not all of them are achievable. But never turn cynical. Aging is not adding on years. It is parting with one’s dreams. Use your experience to reshape your dreams and adapt them to changing reality but do not stop dreaming. I cannot think of a single transformation or achievement, individual or social that did not begin with a dream. Dreams not only help us in seeing things before they happen, but they also give us the passion and energy to make them happen.
Second, stay on course even if you stumble. When everything seems to go wrong, you can either give up or you can let misfortune transform you into something stronger. The difference between great achievement and mediocrity is not extraordinary talent or intelligence, but perseverance. In fact, dreams and perseverance make a winning combination. In 1972, a chartered plane, carrying a Rugby team crashed in the Andes. After a week long futile search, the rescue team gave up thinking that all of them must be dead. The passengers after waiting for many days to be rescued, decided to help themselves since apparently nobody else was going to do it. Two of them volunteered to cross the mountains by foot to reach the green valleys of Chile and bring back help. It was a walk of more than 50 miles. But they did it and came back to rescue their fellow passengers who managed to survive in the mountain 70 days after the crash. The core of heroism lies in the ability to walk that extra mile. As long as you can do that, you will never be defeated.
Third, do not be afraid to admit your ignorance. While it is important to project what we are good at, we must be equally candid about areas we do not know enough about. The seeds of learning were sown by the great great philosopher Socrates who said "All I know is that I don’t know." Today, knowledge is multiplying at such a rapid rate that it is impossible for anyone to know everything. But if we can develop an index system by which we at least know with whom or where the knowledge is available, we have achieved quite a bit! And there will still be areas which we will be unable to tap. The important thing is not to hide behind a false front. People will respect you for your honesty, if not your wisdom.
Fourth, think about what you will take on next rather than about what you may be letting go. Too many people are so enamoured by the legacy of success in their current roles that they are afraid to look further. This can lead to inertia. If we linger too long on past success, we will miss out on the opportunities that lie ahead of us. We must learn to look at change as an exciting adventure rather than a disruption. New avenues for learning always lie just beyond the shade of our comfort zone.
Fifth, contribute in every situation. The only way to keep learning is by contributing. You do not have to be the leader every time. When a formation of birds flies over long distances, each bird takes its turn in leading. This ensures that no bird gets too tired and yet the formation keeps moving at a certain pace. Every person is important. It doesn’t matter whether you play the violin, the flute or the drums; you are still part of the orchestra. Leadership is not about exercising power as much as it is about contributing. This will happen when you realize that leadership is not a privilege but a responsibility.
Sixth, pursue excellence in whatever you do. Excellence cannot be forced through a process nor guaranteed by a certificate. It comes from an all consuming passion to do one’s best. It needs an eye for the smallest of details. When differences become small, it is the small things that make the difference.
Seventh, while you must take your careers seriously, do not take yourself too seriously. You have to laugh and find humour everyday. This will help you to keep issues in their perspective. Being cheerful is an attitude. Not only will it help you to reduce your own stress, but a positive attitude is contagious. It can do a lot to elevate the moods of people around you and recharge you to take one more shot at the problems facing you.
Eighth, we must always know what we are really good at. Rather than trying to be everything to everyone, we must focus on areas where our talents truly lie. A talent can be defined as that skill which we not only enjoy learning but which we can also learn rapidly. We need to work at honing our talent and smoothening the rough edges. But exceptional performance usually comes from doing what comes naturally to us
Ninth, always welcome feedback even if it comes in the guise of criticism. I remember the story of a boy who dreamt of becoming an artist but was frustrated because whenever he showed his painting, the teacher would look at it with a frown and find some fault with it. The student improved on his work continuously and he thought he would one day hear a word of appreciation from his teacher. But it never happened. Finally, in disgust, he bought a painting from an accomplished artist, touched it up with fresh paint and showed it to his teacher. To his amazement, the teacher smiled and said, "now this is really good work. Congratulations." Feeling guilty, the student confessed that it was not really his painting. The teacher looked at him silently and then said, "Till now, I thought you wanted to paint a great picture. But I realize now that you do not want any more corrections, which means that the last painting you did was the best you will ever do. Remember you have set these limits to your talent, not me." Criticism may actually be an expression of faith in us rather than a put down. We must learn to take it constructively because it will show us what more we can learn.
Finally, always play to win. Winning is not about making the other person lose. It is about stretching yourself to your own limits. Once so stretched, you will realize the true extent of your potential. Ultimately, transformation is about reaching and utilizing not only your potential but those of others who work with you.
I wish you all the best in your career and in your lives as you step out into a new world.

Friday, January 06, 2006

Remarks by Mukesh Ambani



Remarks by Mukesh Ambani
Chairman and Managing Director, Reliance Industries Ltd., India

Good morning ladies and gentlemen. For me, a visit to Stanford is a walk through memory lane. I cam here in 1979 as a young chemical engineer and like most chemical engineers I was trained to talk engineering to chemists and chemistry to engineers and politics when both were present.
Stanford added a new dimension. My years here clearly helped me recognized that Stanford was leading the way in terms of trends. Today the Business School is talking about global poverty, a topic I believe is a new trend in itself. When businesses start talking about global poverty and the Business School gets involved and the Global Center gets involved, this is a trend that I believe is one of the most important in the 21st Century.
The Business School experience honed my business skills, helped me network, and I think that being part of the MBA program was invaluable for me. When I went back to India it made me see business in the context of development and alleviating poverty, and I was very happy to learn that the class of 2004 is contributing through its gift to the Global Center, something I think it is a great tribute to globalization and the center itself. Congratulations to all of you. And I wanted to particularly thank Dean Bob Joss and the entire team for giving me this opportunity.
Let me talk a little bit about and start off with poverty.
Since the end of the Second World War, the developed world has spent about a trillion dollars on poverty eradication programs. Ironically, we still have a long way to go in decisively winning the war against poverty at the global level. The percentage of people living in absolute poverty has been reduced almost by half over the last 30-years, but millions of people continue to suffer the pangs of hunger, disease and deprivation. The world is witnessing a race of progress and prosperity, but of the 6 billion human beings on earth, 5 billion are on the margin in this race; about 20 percent or 1.2 billion live in chronic poverty on less than $1/day. And an additional 1.9 billion live under an income of $2/day. Three billion people do not have access to safe and clean water. These numbers should make our conscience aware that the global spread of poverty is staggering. No one can be remain insulated from it's deeply disturbing consequences, not nations, least of all not businesses. Let me emphasize that in the next 25-years, the world will add another 2 billion people, 90 percent of them will be in the developing world.
When we analyze approaches to poverty, three categories come to my mind. The first category is compromises of countries and corporations who never factored the poor in economic development. They were products of the industrial revolution. They unleashed unproductive forces in a big way. For them development was based on the premise that unless you kept some people poor, you could not become rich. For them, poverty for the many was an unfortunate but inevitable byproduct of prosperity of the few. Their response was simple, offer direct aid to the poor countries and channel it through multi-national lending agencies and non-governmental organizations dominated by them. Creating conditions for upward economic growth of the poor countries was not seen as a viable option of poverty alleviation. Not surprisingly, protectionism and subsidies have continued in the developed world. These have inhibited conditions for economic growth and development in most of the poor countries.
The second category comprises many political parties and private organizations flourishing in the name of the poor. These outfits talked about poverty alleviation without any tangible outcome or impact. Politicians with a socialistic and communist mindset sold dreams to people in poor countries. They talked of distributing wealth before figuring out how to create wealth. The state appropriated wealth from society in the name of the poor and it was shared by those with power and privilege. The poor in these countries lived on a staple diet of dreams. No wonder socialism and communism failed.
The third category is corporations and countries that see their growth and security as being convergent with the progress and prosperity of the poor. There is now a growing realization that poverty feeds into conflict and breeds terrorism. A desperate poor man has little to loose by becoming a human bomb. Probably the world has come to realize now that the war against global terrorism cannot be won only by military might and homeland security. This was also requires a sustained commitment to fight against global poverty.
Ladies and gentlemen, why should global be interested in the war against global poverty? My immediate response is direct and simple, because it is in their enlightened self-interest. There are several compelling and concrete reasons why private enterprises cannot ignore the war against poverty.
Here are a few:
First, large disparities in the world are no longer attainable.
Poverty continues to persist, despite considerable policy efforts.
Globalization of the economy and technology has lead to globalization of aspirations, more so for the poor and deprived.
The spread of satellite television, Internet, communication and literacy continuously fuels the desire for better quality of life and amongst the global poor.
These aspirations must be addressed here and now, delay beyond a point would give rise to unmanageable social crisis. In a globalized world such aspirational crisis would engulf, over time, country after country and ultimately a majority of the people in the world. Then the $20,000 plus, per capita income of the developed world would also be under threat. The U.S. houses most of the global and enjoys a third of the global gross domestic product. It can no longer remain insulated to this explosive situation. Private enterprises must, therefore, support poor economies by investing and creating opportunities for wealth creating.
Second, war against global poverty helps create huge new markets. Competition today is over a relatively small number of customers and a huge latent customer base lies untapped. The war against poverty will transform the lowered strata of the global population pyramid into large consumers, and the payoff of business will be immense. Imagine 3 billion new consumers in the global market. It can pave way for at least 30-trillion dollars in new consumption, as much as the entire current global output. Over the past five decades global corporations saw healthy growth in home markets. Of late these markets reflect that Asia has become the new destination, but much of Asia is mired in poverty. Nearly one-in-three Asians is poor, including 300-million in India alone. Resurgent Asia can fuel demand on an unprecedented scale. A similar situation would unfold in Africa as countries in that continent move up the economic development path. All this will be possible only if the issue of poverty is addressed.
Third, an increasing number of global corporations are emerging from the Third World. In the top 100 companies in the world in 1993, there was not a single corporation from Asia outside of Japan; today there are four. If you extend the horizon to the 500 largest companies in the world, you will find that in 1995 there were 18companies from Asia outside Japan. These companies cannot be islands of prosperity in oceans of poverty. They must factor poverty alleviation into their strategies. With greater number of global corporations from poor countries, the linkage between global corporations and global poverty cannot be wished away.
Fourth, in an era of globalization, governments are not the only institutions that provide public services. About 80 percent of financial flows to the developing world now come from private sources. Public enterprises now account for less than 20 percent of industrial input, compared to 66 percent in 1990. Private enterprises have emerged as a major source of economic power. Of the 100 largest economies in the world, 37 are corporations and 63 are countries. Anyone of the Fortune Global 500 Companies is larger than the 134 governments which makeup a fifth of the world population. Global corporations also enjoy remarkable access to resources and development. They are able to champion projects, get roads built, power lines wired and pipelines flowing. They are able to bring skills, knowledge and access on a huge scale. Such attributes are important because development is much more than just economic process.
Fifth, global corporations must be seen as builders of human capacity, not as exploiters of human and natural resources of poor countries. Such perceptions cannot create a favorable environment for participation by global corporations in new markets. Global corporations must incorporate engagement in global poverty alleviation in the interest of their long-term sustenance. You may ask, how should global corporations engage themselves in the war against global poverty? Conceptually, they should follow the principle enunciated 5000 years ago by Kautilya, the great Indian philosopher. In Autrashastra, the first treatise on the interface between economics and statecraft, he calls upon the ruling of light to emulate the sun. The sun we know draws water from the rivers and oceans and returns it to the earth as rain, raining prosperity on our planet. Global corporations must bring opportunities inherent in their initiatives to rain prosperities on the poor.
Let me translate this concept into some concrete steps in the current global context.
Let me cover agriculture first. Private enterprise must support the development of agriculture in poor countries because much of the world's poor depend on agriculture for their livelihoods and for marginal farming. More than 70 percent of the world's poor live in rural areas. They are trapped in a vicious cycle of low investment, low yield, and low-income model of agriculture. In poor countries farmers have little access to markets. Intermediates take away anything from 30 to 70 percent of the market value of farm products. Getting the poor out of this vicious cycle needs a paradigm shift in economic practices. Marginal farmers in poor countries can escape poverty if they attain higher yields of staple foods, have access to markets and realize market prices. Global markets are capable of initiating and vigorously pursuing this transformation. Those whose businesses are based on agricultural inputs can help raise yields through new agricultural techniques and biotechnologies. Corporations and information technology companies can also help provide access to market information by deploying the latest communication and information technologies methods.
Let me move to the area of health. Much of the world's poor are subject to life threatening diseases like cholera, malaria, tuberculosis, HIV AIDS and river blindness. Global corporations must invest in finding cures to diseases predominant in poor countries. Diseases deter poor people from work, lower their lifetime earnings, and drain their little savings in search of medical care. Unchecked diseases in these countries can pose threats to the whole world as we saw last year with SARS. Disease denies workers the opportunity to become customers; above all, diverts limited government resources to addressing disease fallouts. Global health corporations have the capacity and the capability to develop cures for diseases of the world's poorest. It is estimated that only 10 percent of global research spending is directed to diseases afflicting 90 percent of mankind. The global corporations must step up the level and intensity of research efforts for diseases of the developing world.
Ladies and gentlemen, global corporations in all sectors must make products and services affordable to the common people in the entire world. The fact remains that much of the world goods and services are out of the reach of the global population. Global corporations must learn to play on the cost volume tradeoffs to address huge market opportunities. They must create a different model of business built around affordable products and services. This will create a virtual cycle of higher market demand and greater opportunities to leverage economies of scale. Several Indian companies are learning to make products and offer services from personal computers, custom computers, ATM machines to pharmaceuticals at highly affordable costs. New ways must be found to lower costs and meet the price points that the bottom of the pyramid can afford.
I am somewhat surprised that outsourcing has become an election campaign issue in the United States. Outsourcing is not an issue between America and India or America and Ireland, it is an issue between America and America. It is America's response to the challenge of rising costs. In fact, corporations must step up outsourcing of services to developing countries. Outsourcing of services is not just an economic imperative for global business. It is also a weapon in a war against global poverty.
Allow me to highlight another important dimension of this issue. Development countries and global corporations have traditionally resorted to giving aid to fight poverty. This comforts their conscience, but does not offer a sustainable solution. We also cannot ignore that a good part of aid is governed by political considerations. Foreign aid is also said to have worsened the plight of the poor in about 70 countries by sustaining corrupt or inefficient governments. Loans for fighting poverty or promoting economic development from multi-lateral lending agencies come with several covenants. Only a fraction of all this money actually reaches the needy. Outsourcing of services does not have any of these shortcomings. Instead it places income directly in the hands of those who work and those who are needy. It rightfully bypasses the maze of government and non-governmental functioning. Greater outsourcing, especially to poor countries is an important way in which global corporate can address global poverty as an integral part of their strategic plans.
In the field of education, healthcare and governments, corporations can work to with governments to develop and deploy key technologies. Many of the world's poor are illiterate and the educational infrastructure in most poor countries is fragile. Fortunately, technology offers a solution. Global information technology can make a difference by supporting the widespread use of e-learning and a similar story can be found in healthcare. Again, technology in the form of tele-medicine can help address this situation. Global information technology corporations have the opportunity to make this happen.
Governance is another aspect of poverty alleviation. Many of the world's poor live in countries with poor governance. Individuals and societies will remain poor if they are not empowered to participate in making decisions that shape their lives. They will also remain poor if they are totally at the mercy of government functionaries. Technology in the form of e-governance can put decision making in the hands of people. It can cut through the corruption-infested bureaucratic maze. All of us in the global corporate sector must strongly advocate free trade and competition because free trade and competition lower the cost of basic necessities like food and clothing, it discourage corruption. They allow democracies to develop and grow, leading to a better quality of life, especially for the poor. Above all, free trade creates opportunities by allowing resources to flow where they are put to productive uses. Unfortunately, the current rules for global trading are against poor nations and do not allow poor countries to follow and export lead development strategy. They can no longer follow strategies adopted by several Southeast Asian countries in the 70s and 80s. The collapse of the World Trade Organization talks indicates this. The situation must change. Subsidies, quotas and non-tariff barriers institutionalized by many advanced countries must be abolished. I found it interesting to note that the subsidy for each cow in the United States and Europe is twice the annual income of a farmer in a poor country.
Special interest groups are normally behind the erection of these barriers. I urge them to see that these issues are seen in the larger context and interest of the global population and creation of new markets. Removing every rich country barrier to trade is an imperative to addressing global poverty. Global corporations must strive to sustain steady economic expansion, above all, and must engage in new partnerships. Communities and societies are increasingly expecting corporations to be involved with social issues; these expectations are much more in poor country context. Corporations, therefore, need partnerships with governments, local corporations and non-governmental organizations. They should engage organizations in the development of local economics, this will not only enhance their acceptability, they also will benefit from local expertise, networks, and resources.
At this stage I wish to share with you our experience at Reliance Industries, and it's response to the question of poverty. Reliance is a $20 billion (U.S. dollar) enterprise located in India. Despite a substantial reduction in the number of poor over the years, poverty remains an important issue in India. We therefore cannot walk away from the context of poverty. Reliance is guided by five basic principles in its initiatives, they are:
Democratization of the process of wealth creation.
Establishing a mutually reinforcing cycle of wealth creation and distribution.
Creating businesses that are matchless at empowering people.
Offer affordable production services and build human capacity and world-class competencies in all our people.
These principles are not merely articulated, they are etched in every action Reliance activity that's been taken since its inception, in every Reliance initiative from textiles to polyester to petrochemicals, to oil and gas, to information and communications and life sciences.
Friends, my father, Dhirubhai Ambani, who founded Reliance, was the son of a schoolteacher. He built Reliance brick-by-brick and made it India's leading private sector corporation. In fact, he lead it to become a Fortune 500 company and achieved this miracle with the power of his ideas. In the 60s and 70s the equity market in India was the preserve of an exclusive set of rich businessmen and brokers. He pulled down the walls of the rich man's fortress and involved millions of Indians in the process of Reliance and in the process of the capital market. He floated reliance industries in 1977 with an IPO of $1M when the oil market cap for India was 3,000 gross. Today the oil market cap of India is 118 million gross. For all of you to get an idea, from 3 to 118 million in 25 years and it is widely recognized that he is the father of the Indian Capital Markets.
Millions of ordinary middle-class responded enthusiastically. Reliance became a company shaped by the middle-class of India. Today, Reliance has over 3 million equity shareholders. This is how he brought about an equity cult in India. By the late 90s, a dramatic technological revolution began to transform the information and the communication sector. Reliance participated in building the next generation digital infrastructure in India. In a 3-year time span, using the power of technology, India has gone from the highest cost mobile market to the lowest mobile market. Mobile phone calls used to cost 30 cents a minute in India and today you can make a mobile call from anywhere to anywhere in India for at one cent per minute. That is what technology can do. More so, what has happened is that India has become the fastest growing mobile market in the world. We are adding between 2 and 3 million new subscribers every month. We believe that communication really empowers the millions in India and that's what technology can do in terms of really changing a country.
We at Reliance believe in the power of youth, our average age of our 75,000 people is early 30s. Reliance Infocom is a new business that has been built over the last three years and in a span of less than 36 months we have built a team of 32,000 people, 90 percent of whom are professional and the average age is 29. Within India, our challenge really is to bring into the workforce between 15 and 20 million people on a yearly basis for the next 15-years, and to keep all these people productively employed is a great developmental challenge.
Talking about India, I believe that India must measure its success only on what it lacks. Are the poorest of its people free from human suffering? The poor in India are those who lack access to basic necessities: shelter and nutrition, land, water, housing, credit, infrastructure, literacy, healthcare and capital, both social and financial. About 260-million Indians fall in this category. The country has no doubt recorded impressive gains in many areas since independence:
In the 60s, half the population lived in object poverty.
In 93-94 the official estimate of India's population below the poverty line was 35 percent, but the absolute number of poor has been increasing.
Between 1951 and 1994 the numbers doubled from 170 million to an estimated 340 million. This is largely because population increased three-fold.
Social advancement in some states and districts in India is similar to leading industrialized countries.
Achievement levels in other parts of India are worse than the average of the poorest countries in the world.
India, therefore, remains a country of stark contrast and striking disparities. The glass can be considered half full or half empty, much depends on the eye of the beholder.
There is another important aspect of poverty in India. One-third of India's population and roughly half of India's poor are concentrated in three states, Upper British, Bahar, and Middle British, which are the north and central parts of India. Marashta, OrIshta and West Bangal account for another 22.5 percent of poverty. Thus 70 percent of the poor are in 6 out of 22 states in India. A major battle against poverty has to be fought in these states. India is currently on a high growth trajectory and it is true that economic growth has the potential to reduce poverty. But equating growth with poverty reduction is too simplistic. In India, success in eradicating poverty will be contingent upon several factors. We need a high GDP growth rate over the next 10 years. Simultaneously, we need to provide basic minimum services for the poor and these include universal access to safe drinking water, 100 percent coverage of primary healthcare centers, universalization of primary education, housing for all shelterless families, road connectivity to all villages, and habitations targeting the public distribution system to families below the poverty line and special attention to the poor and the socially disadvantaged groups. Remember, there is no Social Security in India; these tasks are thus clearly defined.
Obviously, large financial resources are required to implement these tasks. I believe these resources can be mobilized if put in place a focus strategy. Participation of all sections of society is critical to the success of this strategy, especially of policy makers, business leaders, and grass root activists. I am confidant that India is on the right track and that this generation of Indians will win the battle against poverty decisively. In this context I urge you not to depend exclusively on macro economic strategies in the war against poverty. It assumes that the prosperity for the general population trickles down to the poor. It is based on the metaphor that a rising tide lifts all the boats; unfortunately a rising tide may drown those without boats. Global corporations have the ability to enable the poor to have their boats.
Friends, if a free society cannot help the many who are poor, it cannot save the few who are rich. This warning does not come from a left wing anarchist; it comes from a great American president, John Kennedy. Poverty is an unacceptable human condition. We must refuse to accept that the existence of poverty is preordained or that the poor are necessary so that the rich can gain merit in heaven by helping them.
New visionary, courageous, and convincing models are needed to banish poverty and restructure society. Technology offers humanity this opportunity in the 21st Century. It is possible for the first time to banish illiteracy, disease, and deprivation. It is possible for the first time to raise the standard and quality of life of every man and women on our planet. The 20th Century witnessed the victory of freedom over dictatorship. The 21st Century an usher in wellbeing for all over good life only for a few on this planet. This will be possible only if:
There is a grand engagement of global corporations in the war against global poverty. Such an engagement must begin to eradicate poverty among the 3 billion people in the coming decades.
This is not an appeal to their conscious. It is an appeal to their self-interest, and it is an investment for the future of our world.
It is an imperative for the security and the future prosperity of mankind, because prosperity, like peace, is indivisible.
Thank you.